Spa Meal available with any service upon request. Please inform us 24 hours in advance for this accommodation.
Complimentary tea and purified water are available.
Arabella Vitall Day Spa is all about you! We aim to provide the highest standard of service and personal care in the most professional environment.
The treatments you select are reserved for you. We ask that you provide at least a 4- hour advance notice if you need to change or cancel your appointment. Our Spa does have a cancellation policy and failure to fulfill your scheduled treatment time will result in a 100% charge of the service.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show”. They will be charged for their “missed” appointment and future service will be denied until payment is made.
Appointment times have been arranged specifically for you. If you arrive late your session may be shortened in order to accommodate others whose appointments follow yours. Depending on how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session.
Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
We recommend that you arrive 30 minutes prior to any appointment. This time will allow you an opportunity to relax and enjoy our amenities and get in a receptive frame of mind for your treatment.
Children, Pets, and Cell Phones
Please, for your relaxation and rejuvenation, make arrangements for their care.
Arabella Vitall is not responsible for lost or stolen items. Please leave valuables at home.
For your convenience, an optional 20% gratuity will be added to all spa packages.