Spa Meal available with any service upon request. Please inform us 24 hours in advance for this accommodation.
Complimentary fresh fruit, tea, and purified water are available.
Arabella Vitall Day Spa is all about you!. We aim to provide the highest standard of service and personal care in the most professional environment.
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all of our clients and out of consideration for our therapist’s time, we have adopted the following policies:
- 24 hour advance notice is required when cancelling an appointment.
- If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show”. They will be charged for their “missed” appointment and future service will be denied until payment is made.
Appointment times have been arranged specifically for you. If you arrive late your session may be shortened in order to accommodate others whose appointments follow yours. Depending on how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session.
Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
We recommend that you arrive 30 minutes prior to any appointment. This time will allow you an opportunity to relax and enjoy our amenities and get in a receptive frame of mind for your treatment.
Children, Pets, and Cell Phones
Please, for your relaxation and rejuvenation, make arrangements for their care.
Arabella Vitall is not responsible for lost or stolen items. Please leave valuables at home.
A 18% gratuity will be added to every Spa Package and all parties of 3 or more.